Whitelisting
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      How to Whitelist in Google

      Follow the steps below to whitelist CyberPilot in Google before your phishing simulation.

      What is whitelisting and why we ask you to do it

      Whitelisting is an important step in the process of sending out phishing simulations. It prevents emails from being stopped by your spam/anti-phishing filters and makes sure that the email reaches your users.  

      Use our guide to whitelist in Google

      We have provided a step-by-step guide on how to whitelist before a phishing simulation in Google. 

      Download the guide for detailed instructions with screenshots for each step.

      Follow the guide to allow CyberPilot, on your behalf, to send emails that appear to come from an email address at your domain or another chosen sender profile. 

      When the whitelisting is done, remember to let your dedicated Customer Success Manager at CyberPilot know. Afterwards, we will send you a test email to ensure it gets through. If there are any problems or additional questions, write to us at support@cyberpilot.io.

      Now, here's the steps to whitelist in Google.

      Follow the steps below or use the guide to whitelist CyberPilot in Google. 

      1. Login to your google admin: https://admin.google.com/
      2. Go to "Apps" and select "Gmail"
      3. Click on "Spam, Phishing and Malware"
      4. Click Edit on "Email allowlist​"
      5. Type our IP address: 3.75.105.111. If you have other IPs, make sure to separate them with commas​
      6. Click "Save"

       

      For a list of our most up-to-date IP addresses and domain names, contact your designated Customer success manager. 

      The ones you whitelist will bypass spam filtering. 

      Got a question?

      Contact us at support@cyberpilot.io