We have a team of learning design experts who can help transform your guidance into engaging courses.
If you want to create additional learning content for your organisation or customize what's in our course catalogue, we can help you with that!
Our learning designers can help you make completely new courses or customize our existing courses to fit your unique recommendations or needs.
What we can help you with
Here are the kinds of projects we can help you with:
- Making custom changes to our courses
- Making custom changes to our posters
- Creating entirely new material, e.g., courses, videos, policies, or product training
- Turning your own material into an interactive course
How it works
If you are interested in learning more about how our custom support service works, or you have an project idea that you want to get started with, please let your Customer Success Manager know.
They will connect you with one of our learning design experts, who can further scope out your project and confirm what we can deliver.
Here's what you can expect from the process:
- Tell your Customer Success Manager you are interested
- You will be contacted by our learning design team
- Together we scope out your project and agree on what will be delivered, the price, and the timeline
- Our learning design team agrees on a plan with you to keep you in the loop through the project and collect needed feedback
- We will deliver the final product to you
This is a paid service.
Based on the scope of your project, we will prepare an offer that lists the price. The rate is DKK 1000 pr. hour (ex. vat) of work for our learning design team.
We regularly help customers communicate complicated information in a way that people will actually remember it. Below is an example of a recent course we made for a customer.
Customer case
One of our customers needed a good way to communicate the exact procedure their employees should use in case of an emergency. They knew that their organisation wouldn't remember the procedure if they just sent it out as a PDF via email.
They reached out to us for some help.
We met with the customer to discuss the project and made a work agreement
Here, we talked through their situation and what they needed specifically:
- Do they want us to write a course or simply to help present their existing materials?
- What should it cover?
- What languages should it be in?
- How much does the customer want to be involved in the process themselves?
Based on all of this, we were able to estimate the work hours needed and give them an offer.
The customer agreed to the offer, and we got to work!
The customer sent us the material
They sent us the various documents they had lying around with procedures and guidelines, and our digital learning specialist started crunching through the information and distilling which parts were relevant for the average employee.
We drafted the course and integrated feedback from the customer
We first built a rough draft of the course and shared it with the customer, who ran the draft by internal stakeholders for feedback. This was a good time to make corrections and align on what the final course would look like.
The final product
When we finished the course, we gave the customer access to it on both our learning platform and on their own.
They enrolled their employees to the course, and followed that with a test emergency situation. It went well. The employees knew what to do and mostly followed the procedure.
The customer was very happy with the course. They even identified a few things that would be helpful to add. So, we agreed to make some updates to the course for future trainings. This happens often, and we can tweak the content so it's just right.
Want to know more?
If you want to know more about getting custom support from our learning design team, please contact your Customer Success Manager.